Burns A Z Garage Doors and Gates INC Reviews

Over the years we have been involved in numerous projects with homeowners and contractors in Santa Clarita.

We are proud that 85% of our business is from return customers and referrals!

A true testament to our customer's satisfaction is right here in the Santa Clarita Valley!
Here are some of our customers reviews: 

Mike replaced our spring and provided us great service 5 years ago, so when our garage door opener stopped working we didn't hesitate to call this business again. This time we had the pleasure of working with David and he provided the same great quality service. Our unit was 15 years old and he laid out options, pros and cons, and estimate time for all options. After all that was said and done, we are more than satisfied with their delivery of service and goods and I am grateful for their reliable service. I support small businesses and highly recommend this establishment.
Jennifer C.

I called and got a quick appointment. David showed up on time and looked over the garage door. I had a few different problems that needed attention. David looked it over, told me exactly what needed to be done and gave me a quote. He completed the work and showed me everything. Thank you for the prompt service at a fair price. Hard to find that these days
Marc D. - Santa Clarita, CA

I called Burns Garage Door for assistance for the second time... and for good reason! Of no relation to previous work done over a year ago, my spring broke last night. My garage door was a lead weight. I called Burns Garage Door first thing this morning and they asked if an appointment between 3-5 today would be ok. Of course! David showed up promptly at 3, replaced the spring and was done at a reasonable price. He was done within an hour. There was no upselling, haggling, or anything other than what I asked for - to replace the spring and make the door work again. David was very friendly and a pleasure to have work at my home. For the second time, I highly recommend this company for your garage door needs.
Tarin C. - Canyon Country

One of the springs on our garage door broke leaving us unable to open the garage door. The company who had serviced the door before wasn't able to come out for at least 4 days so I checked the Nextdoor app for recommendations from our neighbors in the area. Several mentioned Burns Garage Door & Opener and I decided to give them a try. I called them early in the morning and they said David could be there between 11am and 1pm the same day! He called me a few minutes before 11 to let me know he would be there by 11. He was extremely courteous and polite, took one look at the Problem and said he could fix it within 45 minutes on the spot. The price seemed very fair to us so we agreed. David did an outstanding job and it ended up taking less than 30 minutes. We are very grateful for the quick and great service, especially on a holiday weekend and can highly recommend Burns!
Eva S. - Santa Clarita, CA

Calling Burns Garage Door was the best decision. During the phone consultation I specified all the features I wanted in the new garage door opener and scheduled the install for the next day. David showed up with the perfect opener, installed it in an hour, and walked me through all the features before leaving. Very professional and reasonably priced.
Sergio L. - Santa Clarita, CA

They serviced our garage door which became dislodged from its tracks. He put the door (and cable) back in the track and conducted a full service, including a service of the sensor and up/down resistance, and lubrication. The problem occurred late in the afternoon. They originally wanted to schedule the appointment for the following day, but when I expressed concern about the need for a "quick fix", Patty made the effort, and was able to schedule accordingly even though it had to be in the early evening. I was sincerely impressed by their professionalism and genuine concern for their clients.

Even though the service occurred at the end day, which happened to be a considerably hot one, he spent a significant amount of time discussing the problem, and the ongoing maintenance that I could perform to prevent further occurrences. He further explained in detail the workings of the door, opener, and sensor, which entailed the safety considerations of the resistance settings, which was of particular importance since I have young children. I was also surprised by the low cost considering the "emergency" nature of the call.
KELLY Q. - Castaic, CA

We had been having problems with our garage door operating properly for several weeks. My phone call was handled pleasantly and professionally. I was thrilled someone was working the day after Thanksgiving. Someone was able to come out the same day I called. Mike was punctual and professional.

After asking me some questions about how the door was operating, he explained to me (a woman), in language I could understand, exactly what he was going to do to correct the problem. He also told me that the service fee came with a 30 day warranty, so if we were still encountering the same problem, he would come back out. I was extremely satisfied with this service.
MRS. ANDERSON - Santa Clarita, CA

The spring broke on our electric garage door. Burns Garage Door was able to come out the next day. The services performed was replacing both springs and lubricate garage door.  The individual arrived prompt and courteous. He replaced both springs and took the time to lubricate the garage door. I had many questions about what I can do to maintain my garage door. He took the time to answer all my questions. I felt I received great service. I would refer this company to my family and friends.
ARMONDO M. - Canyon Country, CA

MELINDA S. - Castaic, CA

Replaced torsion spring, door cables and reprogrammed garage door opener. Also lubricated joints & fixed kink in garage door. Just moved in and garage door was broken. I read the Burns Garage Door reviews and decided to call around 2:30 pm and had same day service at around 4:30 pm. Mike came and fixed torsion spring first and also replaced the cables that were missing. Also bought a remote control from him. Everything works perfectly.
LAM T. - Valencia, CA

They performed routine maintenance. They lubed the door hardware, adjusted the down fall and the travel, balanced the spring and replaced the bottom seal. The company employees are very polite. The service person was on time and very prompt with the work he performed. They replaced our garage door opener a few years ago. They are a very good company and very honest.
JOANN L. - Val Verde, CA

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